SERVICES

Everyone deserves to have exceptional experiences at live events. We take a hands-on and creative approach to ensure your event is welcoming and inclusive for anyone, regardless of ability. We have developed accessibility and inclusion programs for some of the largest names in the live entertainment industry. We are the only event accessibility provider with ACTCP certified ADA coordinators. Rest assured, Ten Fifty will ensure you are comprehensively meeting the needs of your guests.

Our services include:

Full Compliance with all Federal, State and Municipal Disability Requirements
- Title III Accommodations
Full Response Email & Phone Support for your ADA guests before, during and after event
Effective Communication for Deaf/Hard of Hearing (i.e. American Sign Language services, Hearing Loops, Assisted Listening Devices)
Visual Accommodations (i.e. Braille, large font, guided tours)
Accessible Viewing Areas
Ingress/Egress
Perimeter Transportation
Accessible Activations, Initiatives and Amenities

Accessibility & Inclusion

Human interaction is the core of our work, and our pride in customer service is what sets us apart. When guests arrive at the venue for the first time, we make sure their first impression goes beyond expectations.

We handle:

Information Booths and Kiosks
Lost & Found
Onsite Prize Fulfillment
Recycling Initiatives
Mobile Activation Management

GUEST SERVICES

RFID & Ticketing Resolution

Having a scalable and efficient ticketing system is the key to running a successful and profitable event, but it's not just the technology that's needed. We work with the major RFID companies to make sure there is an onsite team of trained and professional staff with knowledge of Ticketing and Access Control platforms to handle all RFID and ticketing-related situations that occur during events.

This includes:

RFID Replacements, Upgrades, and Registrations
RFID Troubleshooting (i.e. Reverse Scans, Access Mods, Broken Chips)
Backend Coordination with RFID providers
Secure Cash Management, Drops, and Inventory Management
Direct and constant communication with Box Office and Will Call

Event Staffing

A live event is only as good as the quality of staff that supports it. Having professional staff with experience, training, and communication skills is an integral aspect of the overall experience of an event. Ten Fifty provides the best staff the event industry has to offer.

Our staffing program includes:

Recruiting experienced and trained staff to fulfill open positions
Evaluating resumes, conducting interviews and skills assessments
Comprehensive training, orientation, and risk management protocols
Managing payroll, time sheets, and all other tax/legal paperwork

Procurement & Distribution

Our experienced team can provide efficient and budget-friendly solutions to accommodate your event staff and artists with everything they need, including equipment, lodging accommodations, and information. We ensure all event staff are well-equipped to perform their duties while utilizing back-end processes that work well and keep costs down.

Greening Initiatives

Go Green! There is a revolution underway in the industry, pushing everyone to be more environmentally conscious. Our team has the knowledge and resources to help your event mitigate its environmental footprint and bring awareness to your guests.